Go to the POTCO page:
http://piratesonline.go.com/#/help/live_chat.html&day=Sat&hour=10&meridian=AM
Available 9:30 AM to 5:30 PM - Pacific Time - Wednesday thru Sunday
You can have them reset it. Once that is done, you sign in to your account here:
https://piratesonline.go.com/index?pageId=manageAccount
Then you can type in your new D Name (fyi, it will need to be approved)
http://piratesonline.go.com/#/help/live_chat.html&day=Sat&hour=10&meridian=AM
Available 9:30 AM to 5:30 PM - Pacific Time - Wednesday thru Sunday
You can have them reset it. Once that is done, you sign in to your account here:
https://piratesonline.go.com/index?pageId=manageAccount
Then you can type in your new D Name (fyi, it will need to be approved)