I'd like to extend that thanks from all our staff, as Mike said it's not always possible to respond as quickly as we'd like to issues etc. as they arise.
I want to thank you for all of the posts you've been making. I've been reading over the forums and I've noticed that you've been helping out a lot of the players in the community. There are times when the staff cannot reply to these questions very quickly (we're working on the game), and this is much appreciated.